Privacy Policy

It is KAPHAPHYSIO's policy to respect all visitors' privacy and comply with any applicable law and regulation regarding any personal information that may be collected about you, including across our website, www.kaphaphysio.com, all KAPHAPHYSIO platforms and other sites we own and operate.

Personal information we collect

Personal information is any information about you which can be used to identify you. This includes:

  • Your name, address, and date of birth
  • Your devices
  • Payment details
  • How you use our website or online service

Third-party sites

Our site may contain links to third-party sites and services. Those sites have their own privacy policies — this Privacy Policy does not apply to your activities after you leave our site. Please read their privacy policies when you follow links to external sites.

Policy effective date: 21 August 2023

Last updated: 22 August 2023

Information we collect

Information we collect falls into one of two categories: “voluntarily provided” and “automatically collected”.

Voluntarily provided

Any information you knowingly and actively provide when using or participating in our services and promotions (for example when you sign up for a newsletter or contact us).

Automatically collected

Any information automatically sent by your devices when accessing our products and services (for example log data and device data).

Log Data

When you visit our website, our servers may automatically log standard data provided by your browser: IP address, browser type and version, pages visited, time and date of visit, time spent on each page, and other details regarding usage. If errors occur, we may collect technical details about the error and the circumstances.

Device Data

We may automatically collect device data such as geo-location data. The exact data collected depends on your device settings.

Personal Information

We may ask for personal information when you subscribe, contact us, register, or interact on social channels. Typical items: name, email, phone number, address, business profile.

Legitimate reasons for processing

We only collect and use personal information when we have a legitimate reason to do so and when the data is reasonably necessary to provide our services. Examples of reasons include:

  • To provide the platform's core features and services
  • To enable you to customise or personalise your experience
  • To deliver products and services
  • To contact and communicate with you
  • For analytics, market research, and business development
  • For advertising and marketing (where permitted)
  • To comply with legal obligations and resolve disputes

We may combine voluntarily provided and automatically collected information with trusted third-party data to improve services and marketing activities.

Security & retention

We protect personal information with commercially acceptable measures to prevent loss, theft, and unauthorised access or modification. However, no electronic transmission or storage method is 100% secure. You are responsible for keeping any account passwords secure.

We retain personal information only as long as necessary for the purposes set out in this policy, unless required otherwise for legal, accounting, archiving, or research purposes.

Cookies

We use cookies to collect information about you and your activity across our site. Cookies help us understand how you use the site and allow us to serve content suited to your preferences. Please see our Cookie Policy for details.

Limits of our policy

Our website may link to external sites we do not operate. We have no control over their content or privacy practices and accept no responsibility for them.

Contact us

For any questions or concerns regarding your privacy, contact us: